An insightful quote from the Innovation by Design book caught my attention at a local bookstore and luckily I was able to find it on the author’s blog through some rigorous Googling. It gains prominence especially since in my experience, some experts have associated with the design thinking (DT) methodology as a UX design activity referring to its iterative design activities. Hence it was important to make a note of its broader value in innovation here.
The criticality of using DT or ‘human-centred’ design in enterprise software development has been documented in an incisive paper by IBM, but the frameworks also stimulate the transformation journey in combining the organization’s strategic vision involving various inter-organizational initiatives as listed below. Essentially, if you are a practising consultant at the intersection of business design & digital IT in your organization and believe that your role is limited to software consulting, you could expand the scale of your engagements and contribute to the maturity of your institution in more than one ways.
[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]
- The influence of design thinking at scale on the organization’s culture
- The creation of new products, services and experiences
- The design organization processes, systems, and structures
- The creation and leadership of long-term strategy to distributed innovation
- The functioning of teams, decision-making and conflict resolution
- The design of collaborative environments
- The use of external design thinking experts and consultants
- The training and development of employees in design thinking
[/perfectpullquote]
