training

Usability Training Workshop

January 20, 2006 Design

Human Factors InternationalI have been keeping busy these days with the User Centered Analysis and Practical Usability Testing workshops at Human Factors International (HFI). The course is very extensive and I hardly get time to spend at home these days. But I am happy that I have found something which I can pursue with great passion. These training sessions are enabling me to better understand the needs and the strategies that are currently being employed to design GUIs.

The User Centric Design course is an extensive one which deals with forming design strategies. These strategies are based upon some studies and surveys which the stakeholder (owner) undertakes before he embarks upon making a full fledged website. The study of design goals and other such criteria enables to better understand the tasks and thus design a better user experience. The Practical Usability Training course deals more with formative prototype testing and interviewing the affected user groups to understand their mental models when they view specific websites. Of course, this is a very shallow explanation that I have given here for both the courses but you can visit the website for more details on training and certification.

We have a large audience this time attending both the courses from all across the country and especially from the bigger Indian IT companies. This accentuates the fact that more and more organizations have started to look at usability as a very important factor for designing web and software applications.

Usability Workshop – Concluding Day 3

October 22, 2005 Design

Bhooshan with Hemal Gathani from HFIThe last day was good in the sense that we got to learn a few concepts about accessibility, internationalization (better known as ‘l18n’), localization and globalisation of websites. The idea of localization is quite exciting wherein one develops websites for an audience of a particular country or region. Coke for instance has developed local websites for India, Japan, Nigeria and UK and all the websites, despite maintaining the branding value of Coke looked different in their content and visuals. They were appealing more towards the local audience of that respective country.

Since today was the last day of the seminar, we had bought out cameras and were merrily clicking some of the final moments of the day and jotting down each others email IDs. Let’s hope we write to each other frequently and discuss the usability problems which we face in our everyday lives. Also it was time to revisit whatever we did in the past days and a short paper was given to us to solve. Aadesh and myself spent some time with Hemal discussing some websites and the future of usability engineering. This technology, as we all agreed has already found its roots in India and in the coming days more usability engineers would be required to support the IT industry. Meanwhile I had a wonderful at Pizza Hut where Aadesh and I have been going everyday after the seminar gets over. Later also went to Planet M to pick up some DVDs of my favorite Hindi movies – Dil Chahta Hai and Hum Tum.

As a parting gift we all decided to stay in touch by starting a group on YAHOO! Groups. I would be happy to moderate such a group which would look at usability objectively. At present though I am thinking about what to call it. Suggest something in the comments if you can :-)

Usability Workshop – Day 2

October 21, 2005 Design

The day was supposed to have been a lengthy one. Some of the outstation participants had to go early tomorrow and hence a huge chunk of the portion had to be completed today. Today’s topics were quite interesting – Writing Content for the Web, Typography, Using Web Controls, Design for Web Applications, Use of Graphics and Colours. The discussions are always conjoined with an exercise and it helps to remember things. We also take time out and review some website in conjunction with whatever is being taught currently.

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Usability Workshop – Day 1

October 20, 2005 Design

The seminar that I am thankful I am attending is titled “The Science and Art of Web and Application Design”. It is arranged by Human Factors International at their Powai office. The entire 3 day workshop is conducted by 2 lively instructors Hitesh Agrawal & Hemal Gathani (who refused to be called as ‘instructors’).

The workshop started on a very light note and the basic rule which was to be followed throughout the course was to have fun. That, according to Hitesh would be the only way we all wil remember the course teachings. After a round of introductions we finally began the course. There are in all 15 participants which makes the course really intuitive and interactive in real sense. Out of the designers there are a few people who are not from the profession but are handling day-to-day creative jobs and have attended the course to get an idea of what usability is all about. People from companies like Microsoft, Cingular, Patni, ICICI, Mastek, FCB-Ulka, etc. have been attending this workshop.

The course material is extensive and we all are given exercises to complete after one set of instructions are taught. I am now familiar with a lot of terminologies which weren’t heard by me and I am going to physically apply these to my work when I return.Certain navigation systems which are actually named and the difference between a page type and a template. We were also shown some good and bad examples of usability in websites and I was quite happy to participate in the reviews. It will be a new era of sorts for me now that I have learnt the science of application and web design. The course-ware as I said is extensive and I will try and share with you some of the good principles of usability that I learnt at the workshop which ends on Saturday.