Apple Is Changing User Behaviour, Not Just User Experience

The iPhone 7/Plus launched without the standard 3.5mm audio jack creating a storm on the Internet. The problem isn’t about the missing elements from a traditional user interaction perspective with a device such as the iPhone as it is about changing a user’s perception. It’s indeed very courageous of Apple to remove the audio jack completely replacing it with the lightning connector which means you cannot listen to music while charging (it’ll require a new $40 accessory). Simply put, we can’t charge AND listen to music or take calls simultaneously and we have to keep the iPhones charged. Suggesting that Apple wants the AirPods as your default hearing device regardless. Apple’s users have often had to reluctantly change the way they interact with devices based purely on how Apple defined its product line so ‘courageously’ and regardless of how frustrating it was. The astonished fans complained but eventually caved in. Now, this isn’t the first time that Apple has done something ‘courageous’ with its product line by removing a standard feature or software – the iPads didn’t support Adobe Flash (they still don’t even today), and yet if the sales numbers are correct the audience seems to have loved the iPad! From a product design standpoint with its power to innovate Apple really at the helm of changing user behaviour of this generation unquestionably. Perhaps Apple did contemplate the backlash of its decision to remove the 3.5mm audio jack from the iPhones and the ‘courageous’ comment from Phil Schiller is proof of defending itself from its perched place. So if there’s one product company which is going to affect our lives within the realm of technology and design innovation it’d be Apple.

Here’s Steve Jobs explaining ‘courage’ perfectly with Apple’s products.

UX Design

The Best UX Design Articles of May 2016

A catalogue of some of my favourite and insightful UX design articles published in May 2016.

How to Turn User Research into Usable Data
User research is an important component in a design process to collect valuable data. This article looks at various research methods and how to make the right choice.

Basic steps on how to remove complexity out of UI Design
Jin Su Park, Head of Design at ThisData speaks about removing the complexity in the designing of the user-interfaces.

The absolute minimum Android developers need to know about UX — Part 3 of 5
The title has the description of the article. Also, Part 1 covers ‘Visibility’ and Part 2 includes ‘Affordances/Signifiers’.

UX Maturity: Where Does Your Company Fit?
Usabilla offers a FREE ebook explaining the concepts, and the reason to invest in UX design. Go for it!

Designing for Content-Heavy Websites
It’s not easy to encapsulate content in a good minimalist UI. If you share that opinion as well, this article is for you.

A Guide To Building a Successful Startup Design Team
Jennifer Aldrich from InVision writes about working for a startup on UX roles and building a successful design team. You can follow her tweets (@jma245).

The Organization’s Design Research Maturity Model
Chris Avore shares his template of a model for measuring your organization’s design research maturity.

Privacy Laws and Bad UX
Alex Schmidt (UX strategist and researcher) speaks about why digital privacy matters with some examples, and how you should approach it.

Applying UX Design Methods to Organizational Design and Teamwork
UX designers are no longer limited to imagining or executing ideas but they are also engaging with all sorts of professionals in a co-creation process.

What Could Possibly Go Wrong? The Biggest Mistakes in Usability Testing
Although usability testing seems simple and routine there are several problems which may occur. Infragistics’ Principal User Experience Architect Jim Ross shares his experience in this insightful article.

The Design-Thinking Superpower You Might Suspect You Have
Designers can take the design-thinking approach on a range of projects, going beyond the UI, and help the organization’s internal processes to gain optimization.

Introducing the User-Centered Design Canvas
The UCD Canvas is a great way to capture user-research and business value all in one place. A downloadable PDF with some more information is also available on The Rectangles website.

 

Featured Image – by courtesy of Duane Storey / Computers (Some Rights Reserved)

The Fun of Building A Lego

It’s been a dream to experiment with Lego. It brings pleasure for me to build something out of pieces of colourful plastic — ‘bricks’ as they are lovingly referred to by enthusiasts. So I picked up my first kit to begin with a majestic 578-bricks Fire Plane from Lego’s ‘Technic’ series.

With great help from my significant other, it took us just a day to complete the construction and by that, we exceeded our own expectations. Truth be told once I started the construction brick by brick there was no stopping. The exercise required time, focus, logic and tons of imagination. The manual was very straightforward with vivid visuals. Although I found a typo on the colour of the pins I was so much into engineering the plane that I figured out the right way.

It’s a fabulous product and you can see the structure details in the picture. The rudder, the flaps, and the elevators tilt up and down when a small lever is pushed (see the upright handle pointing up right in front of the tail-wing). The fan rotates when you move the plane, the engine looks so much real too (behind the fan, you can see the yellow piston). Below the fuselage there’s a small cargo hold for the ‘water’ consisting of blue button-shaped legos and controlled using a lever system again (the pearl head grey button on top of the cockpit). I must appreciate the design team at Lego for imagining the details of this plane, it must have been tedious work. I could see a lot of creativity-meets-architecture with solid product design strategy. This was just a beginning for more Lego adventures to come. So keep watching this space.

Lego Fire Plane

Lego Fire Plane built from 578-pieces.

UX

The Best UX Design Articles of April 2016

A catalogue of some of my favourite and insightful UX articles published in April 2016.

A Checklist For Planning A UX Benchmark Study
An insightful article on the basics of benchmarking the UX of a website, app, or product, to support the health of the user-experience of your product.

Design Sprints for Branding
A lesson in product development from Google Venture’s (GV) design sprints, and why it makes great sense for the branding of the product itself.

Less Is Still More: The Importance Of The Minimalist Approach To Web Design
This article explains the importance of minimalism on websites, and how visual complexity affects a user’s perception of the site in milliseconds. It’s a great piece for creating a good first impression for your visitors.

The Product Design of IoT
Joe Johnston (VP, Experience Innovation at Universal Mind) talks about devising a holistic user experience for ‘Internet of things’ products in this amazing article.

Apple, The Original Human
Daniel Eckler outlines Apple’s legendary philosophy of incorporating human and emotional aspects in its product design with examples.

What the Past Five Years Have Taught Me About UX Design, Part 1
A first in a series of articles, Bob Hotard (Senior User Experience Designer at AT&T Digital Design & User Experience), reflects upon the UX trends relevant in 2020.

Keeping Life Meaningful: Designing the Senior Residence Experience
This article focuses on designing a better experience at senior residences.

What I Learned From the World’s Greatest Product Designers
InVision’s co-founder and CEO, Clark Varberg, shares the views of product designers from innovative companies in this insightful article.

Moving to a UX-Critical Culture
Baruch Sachs (Senior Director, User Experience, Pegasystems) provides his views on building a robust UX culture within project teams.

Articulating Design Decisions
A sample chapter from Tom Greever’s book Articulating Design Decisions published by O’Reilly Media.

Create a UX Measurement Plan
An insightful article on developing a user experience measurement plan, to advance the maturity of your UX practice.

Merging User Experience and Systems Engineering
In pursuit of ensuring a collaborative structure, an expert panel discusses the process of merging UX into a large company that usually approaches projects from a systems-engineering point of view.

Good Learning Design: Five Unique Challenges and Their Solutions
This article unravels the potential of developing a good learning experience in MOOCs and other learning resources, through examples of best practices.

 

Featured Image – by courtesy of ebayink / Tablet use 1 (Some Rights Reserved)
UX, Mobile, iPad, Tablet, HCI

The Best UX Design Articles of March 2016

A catalogue of some of my favourite and insightful UX articles published in March 2016.

UX is Not Design
The ‘design’ in ‘UX Design’ is not related to visual aesthetics. This article reveals the true meaning of user-experience design.

How everything we design will in turn design us back
Entrepreneur and Creative Director, Jones Virtanen, writes on the interesting notion of ‘ontological design’, which says, everything that we design in this world, will in turn design us back.

Smart UX: Designing For The Future
A list of valuable future-oriented UX design questions for your next application or website design project.

How We Made Our Client’s Site Accessible by Law
Vince Sevilla presents a case-study about a California-based disability centre, and how his agency redesigned an “accessible” website.

Usability testing of Mobile Applications: A Step-By-Step Guide
Justin Mifsud, presents a structured view of testing mobile applications in this very insightful article.

7 Remarkably Simple Methods To Boost Checkout Conversion Rates
In this article, co-founder and CEO of Invest Consulting Khalid Saleh, speaks at length about ‘shopping cart abandonment’, and the checkout process conversion rates. And how to improve the analytics and the experience.

Microinteractions: The Secret of Great App Design
As a mobile app designer, you just can’t ignore the power of microinteractions for providing a delightful feedback. This article outlines the why, what and hows of dealing with microinteractions to design better apps.

How to Make Your Site Senior-Friendly
Declining eyesight and motor abilities create tremendous usability challenges when designing for senior persons. This is an insightful article which speaks about the sensitivity of building websites for seniors with key UX recommendations.

Five Best Practices for Becoming a Data-Driven Design Organization, Part 2
Michelle Bacigalupi (Experience Design Management & Strategy for WebEx Online at Cisco) lists a set of best practices for developing a data-driven design organization. You can also read Part 1 of the article as well.

Product Pages: UX Tips to Boost Conversions
As more products flood the shopping market, the competition to get stuff sold online will intensify. An article that broadly outlines the UX elements to make your product page stand out.

Best UI design principles to develop strong mobile apps
A comprehensive list of details that could make or break your mobile app.

Probability: A UX Designer’s Second-Best Friend
Probability is about making educated guesses about the future. Even without research, we all have an innate sense of probability, that makes us judge a bad idea from a good one. A very good article on the effects of using probability in UX design.

 

Featured Image – by courtesy of ebayink / Tablet use 2 (Some Rights Reserved)